Shipping policy
At Doochi, we aim to deliver your favorite perfumes and luxury bags swiftly, safely, and efficiently — right to your doorstep, whether you're in Dubai, Abu Dhabi, Sharjah, or beyond.
🚚 Domestic Shipping (UAE)
We proudly offer reliable shipping throughout the United Arab Emirates, with fast turnaround and professional handling.
- Delivery Time: 2 to 5 business days
- Processing Time: Orders are processed within 24–48 hours (excluding weekends and public holidays)
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Shipping Fee:
- Free for orders over AED 300
- AED 20 flat rate for orders below AED 300
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Courier Partners: Reputed UAE logistics providers with real-time tracking support
🌍 International Shipping
We also ship selected products internationally. You’ll find shipping availability and rates at checkout based on your location.
- Delivery Time: 7 to 14 business days
- Customs & Duties:
- Any applicable customs duties or import taxes are the responsibility of the customer
- Delays due to customs procedures are beyond our control
- Shipping Charges: Calculated at checkout based on destination and order weight
🔍 Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number and link to monitor your delivery in real time.
- You can also track your order through the “Track Order” section on our website.
- For any tracking issues or delays, contact us at doochiestore@gmail.com or call +971 770126926.
📦 Shipping Notes
- We do not ship to P.O. Boxes.
- Ensure your shipping address is complete and accurate to avoid delivery delays.
- If delivery fails due to an incorrect address or customer unavailability, additional charges may apply for redelivery.
💬 Need Help?
For shipping-related queries, feel free to contact our support team:
- 📧 Email: doochiestore@gmail.com
- 📞 Phone: +971 770126926
- 🕘 Hours: Monday to Saturday, 9:00 AM – 6:00 PM (GST)
At Doochi, your order's safe and timely delivery is our top priority. Thank you for choosing us as your trusted luxury shopping destination in the UAE.