Shipping policy

At Doochi, we aim to deliver your favorite perfumes and luxury bags swiftly, safely, and efficiently — right to your doorstep, whether you're in Dubai, Abu Dhabi, Sharjah, or beyond.


🚚 Domestic Shipping (UAE)

We proudly offer reliable shipping throughout the United Arab Emirates, with fast turnaround and professional handling.

  • Delivery Time: 2 to 5 business days
  • Processing Time: Orders are processed within 24–48 hours (excluding weekends and public holidays)
  • Shipping Fee:

  • Free for orders over AED 300
  • AED 20 flat rate for orders below AED 300
  • Courier Partners: Reputed UAE logistics providers with real-time tracking support


🌍 International Shipping

We also ship selected products internationally. You’ll find shipping availability and rates at checkout based on your location.

  • Delivery Time: 7 to 14 business days
  • Customs & Duties:
  • Any applicable customs duties or import taxes are the responsibility of the customer
  • Delays due to customs procedures are beyond our control
  • Shipping Charges: Calculated at checkout based on destination and order weight

🔍 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number and link to monitor your delivery in real time.

  • You can also track your order through the “Track Order” section on our website.
  • For any tracking issues or delays, contact us at doochiestore@gmail.com or call +971 770126926.

📦 Shipping Notes

  • We do not ship to P.O. Boxes.
  • Ensure your shipping address is complete and accurate to avoid delivery delays.
  • If delivery fails due to an incorrect address or customer unavailability, additional charges may apply for redelivery.

💬 Need Help?

For shipping-related queries, feel free to contact our support team:

  • 📧 Email: doochiestore@gmail.com
  • 📞 Phone: +971 770126926
  • 🕘 Hours: Monday to Saturday, 9:00 AM – 6:00 PM (GST)

At Doochi, your order's safe and timely delivery is our top priority. Thank you for choosing us as your trusted luxury shopping destination in the UAE.